Shipping Policy

• Each order can be shipped only to a single address, which is specified at the time of payment for that order. If you wish to ship products to different addresses, you will need to place multiple orders.
• We make our best effort to ensure that each item in your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are other mitigating circumstances.
• Orders are processed from Monday to Saturday. Orders placed on Sunday will be processed the next day.
• To ensure that your order reaches you swiftly and safely, Shop Kart Online uses only reputable courier partners.
• While Shop Kart Online attempts to ship all items in a single order together, this may not always be possible due to product characteristics or availability.
• All orders are shipped with an invoice from MARUTHI ENTERPRISES. In case you don’t receive an invoice, you may submit a ticket by filling out this simple form at https://shopkartonline.com/raise-complaint
• Please allow 7 to 10 business days for your order to arrive.
• A shipping confirmation with your tracking ID will be sent to you after the product has been dispatched. You can use this ID to track your order by visiting https://shopkartonline.com/ and clicking on https://shopkartonline.com/oder-tracking. This will tell you the approximate delivery time of your order and the current shipping status.
• The payment methods that are available are cash on delivery and prepaid options. Shop Kart Online does not provide COD services for all pin codes. At checkout on https://shopkartonline.com/.
• If your order arrives visibly damaged, please contact Shop Kart Online Customer Service immediately. You can reach out to us at https://shopkartonline.com/pages/raise-complaint with your order ID and images of the product. Shop Kart Online will dispatch a replacement or initiate a refund immediately.
• If you believe that the packaging of your order has been tampered with or damaged before delivery, please refuse to take delivery of the package and submit a ticket at https://shopkartonline.com/pages/raise-complaint, mentioning your order ID. Shop Kart Online will dispatch a replacement or initiate a refund immediately.